Data Management

Manage how your personal data is used, modified, or deleted.

What Data Do We Have?

If you created an account on the Preserve iOS app or submitted a contact form on multisync.io, we may have the following information:

Name
Email address
Organization name
Professional role
Any message you submitted via contact forms

We do not store any clinical or patient data. All organ preservation assessments run entirely on your device and are never transmitted to our servers.

Data Stored on Your Device

The Preserve iOS app stores the following data locally on your device:

Account credentials (encrypted in iOS Keychain)
Assessment history (encrypted Core Data store)
App preferences

You can delete all on-device data at any time from the app's Settings > Clear All Data option, or by uninstalling the app.

Request Data Access, Modification, or Deletion

To request access to, modification of, or deletion of any personal data we hold about you, send an email to the address below with your request. We will respond within 30 days.

Send your request to:

privacy@multisync.io

Please include in your email:

Your full name and email address associated with your account
The type of request: Access, Modification, or Deletion
If requesting modification, specify what data you want changed

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

✓Right to Access — Request a copy of all personal data we hold about you
✓Right to Rectification — Request correction of inaccurate or incomplete data
✓Right to Deletion — Request deletion of your personal data from our systems
✓Right to Data Portability — Receive your data in a structured, commonly used format
✓Right to Object — Object to the processing of your personal data for specific purposes